The Travel, Tourism and hospitality is one of the largest service industry in India as well as in the world that includes transportation, accommodation, places of tourist interests, planning of events, etc. And largest foreign exchange earner among provides employment of many people directly and indirectly through many associated service industry.
It is a very wide industry; it includes government tourism departments, immigration and custom services, travel agencies, airlines, tour operator, hotels etc. And many associated service industries such as airline catering or laundry services, guides, interpreters, tourism promotion and sales etc.
Travel, Tourism and Hospitality Management is the act or practice of serving guests or customers with hospitable manners and establish good relationship between the guest and the host. This includes the offering of boarding, lodging arrangements, transport, sightseeing, recreation and entertainment etc. services to the guests, visitors, or tourists.
Part B: Vocational Skills (50 Marks)
Unit–1: Introduction to Tourism (7 Marks)
- Definition of Tourism.
- Elements of tourism – Man, time and space.
- Definition and differentiation - Tourist, travelers, visitor, transit visitor and excursionist.
- Leisure, recreation and tourism and their Interrelationship - Diagram.
- Characteristics of tourism – Service Characteristics, how to overcome service characteristics.
- Components of tourism – A’s and S’s of Tourism (Tourism resources, attractions, product, market, industry and destination).
Unit–2: Tourism: A Historical Account (6 Marks)
- Travel in early times.
- 'Renaissance' and 'Age of Grand Tours.
- Industrial revolution and tourism.
- Tourism in modern times.
- Tourism in India: an account - Rahul Sankalyan, Tirthatan, Deshartan, Paryatan, modern travel.
- Tourism circuits.
Unit–3: Concepts of Tourism (8 Marks)
- Tourism systems.
- Tourism Motivators
- Barriers to Tourism - Overcoming barriers to tourism.
- Forms of Tourism - In bound outbound, domestic (UNWTO – Diagram).
- Types of Tourism – Ethnic tourism, adventure tourism, rural tourism, eco-tourism, medical or health or wellness tourism, Sustainable tourism, etc.
- Types of Tour packages.
- Defining Tourism Impacts – Socio cultural, economic and environmental.
Unit–4: Tourism Components – I (8 Marks)
- Attraction – Resources, products, sites, destinations.
- Types of Attraction - man-made and symbiotic.
- Accessibility - Modes of Transportation and significance.
- Amenities: Health and hygiene, security.
Unit–5: Tourism Components – II (8 Marks)
- Significance of Accommodation.
- Types of Accommodation – Based on facilities, based on location, based on length of stay.
- Meal Plan of booking accommodation.
- Available packages – Short trip, weekend trip, long trip.
- Ancillary services – Guides, escorts, shopping for souvenirs, health services, documentation, telecommunication, Foreign Exchange.
Unit–6: Inter Linkage between Geography and Tourism Industry (8 Marks)
- Significance of Geography in tourism.
- Defining – Longitude, latitude, time calculation.
- Physical and Cultural Geography.
- Geographical features and their role in Tourism – Canyon, Hills, rivers, lakes, deserts, beaches etc. with examples.
- Map reading and cartography.
- Indian geography.
Unit–7: Inter Linkage between History and Tourism Industry (8 Marks)
- Significance and importance of History in tourism.
- Heritage Tourism - types, promotion.
- Defining - Heritage, historical sites, Archaeological sites.
- Guiding around Heritage sites.
- Role of ASI and ASI sites.
- World heritage sites in India.
Unit–8: Tourism Organizations and Trends (7 Marks)
- Defining the role of Ministry of Tourism Govt. of India.
- Defining the role of State Tourism Development Corporations.
- Public-private partnerships in tourism.
- Role of local bodies and NGO's.
- Functions of UNWTO, IATA, IATO, TAAI.
- Factors responsible for growth and development of tourism.
- General Trends in National & International Tourism trends.
- Emerging trends.