Total Marks: 100 (Theory - 50 + Practical - 50)

Unit Number Unit Name Marks
1 Laws relating to Negotiable Instruments 5
2 Lending Functions of a Bank
3 Utility Services of a Bank 10 
4 Life Insurance Products 10 
5 General Insurance 10 
6 Communication at Workplace 10 
  Total 50

Unit 1: Laws relating to Negotiable Instruments

  1. Introduction to Negotiable Instruments
  2. Type of Negotiable Instruments
    1. Cheques
    2. B/E (Bills of Exchange)
    3. Promissory Note
  3. Parties to Negotiable Instruments
  4. Crossing of Cheques

Unit 2: Lending Functions of a Bank

  1. Lending Functions of a Bank
  2. Type of Advances-Secured & Unsecured
  3. Loans (Short Term & Long Term)
  4. Methods of granting Advances
    1. Cash Credit
    2. Overdraft
    3. Bill Discounted and Purchased

Unit 3: Utility Services of a Bank

  1. Remittance through Bank Draft
  2. E-Banking
    1. ECS
    2. RGS
    3. NEFT
    4. INTERNET BANKING
  3. Safe Deposit lockers

Unit 4: Life Insurance Products

  1. Life Insurance Policies
  2. Types of Life Insurance Policies
  3. Procedure for taking a policy
  4. Nomination & Assignment of a Policy

Unit 5: General Insurance

  1. General Insurance
    1. Fire Insurance
    2. Marine Insurance
    3. Miscellaneous Insurance Polices (Medi-claim insurance, Accident Insurance, Motor vehicles Insurance, Burglary and Theft Insurance)
  2. Procedure for taking these Polices

Unit 6: Communication at Workplace

  1. Verbal and Non-Verbal Communication
    1. Demonstrate effective use of verbal and non-verbal communication skills
    2. Identify the practices in verbal and non-verbal communication
  2. Forms of Communication
    1. Identify the forms of communication
    2. Find out the advantages and disadvantages of different forms of communication
  3. Communication media and Equipment
    1. Operate the communication media and equipment properly
    2. Evaluate the communication media
  4. Barriers in Communication
    1. Identify the barriers in communication
    2. Select the strategies for overcome barriers in communication